My name is Roger, owner, director, emailer, sorter, customer services adviser and all around dog botherer.
I’m the companies only employee, and every email comes from me.
I’m not always perfect, I’m not always right. I strive to make sure I get it right first time, but this doesn’t always happen. I’ll be honest, and if something won’t work, I’ll tell you, and if you’re ever unhappy - I will always do what I can to rectify it.
Lately I’ve been having some ill health, which has made responses and delivery times a bit later than normal, and for this I’d like to apologise for.
I am a one man band, I take every order seriously, and I take the company very personally - every issue you have, be it big or small, or every bit of feedback or criticism, I take on board.
Thank you for trusting in me and PinPals to organise and help you make your drawings in to real life.