#Repost @seashepherdmarinedebristeam with @get_repost
We are at the point where we don’t need to count individual cigarette butts, we have buckets that we know hold 100 butts because it is guaranteed we will find at least 100 at any given clean up, this shot, this queue of butts was found along the streets of Melbourne CBD, all it takes is the elements to take those butts straight into our oceans.
Don’t leave your butts on the beach
Don’t leave your butts on the street
Our marine life doesn’t need a smoke
Does the thought of picking up a phone to make or receive calls terrify you?
You're not alone. In fact, as our society transitions to text based messages as a primary mode of communication, more people are finding themselves avoiding phone calls.
Across all industries, people have shown the convenience of sending a text is preferred to enduring the discomfort of making phone calls.
If you're hoping for Artificial Intelligence (AI) to solve your phone anxiety, or the day when robots run your call center shift, don't hold your breath.
What can be implemented as the first step to get rid of the anxiety?
*Change your focus*
Do this and immediately the focus shifts from you to the purpose of the call. You are no longer burdened by the need for perfection, but finding solutions.
Keep in mind that phone calls are used for any one of the following items: *To Share information, * To Help someone, *To establish or maintain relationships.
If you are required to help people over the phone as a function of your job, here's 5 tips I personally use when on a call:
1. Make it a priority to serve the person on the other end of the call.
2. Avoid multitasking.
3. Write down the types of calls you make or take.
4. Build a script around your common call types.
5. Measure your progress.
Always remember to shift the focus from you to the objective of the call. As you continue to confront this struggle head on, you'll gain the experience and confidence to conquer your anxiety with the phone.