There will never be an ‘I’ in team.
I’ve taken a pretty deep dive into Salon Ownership this week.
But THIS is by far the most significant piece to the puzzle. .
Those who believe & exude your brand, not for, but with you on a daily basis will always come first.
I may sign their checks, help navigate them, guide their next moves, - but trust me, I am nothing without them.
I am only as good as my team, the ones that breathe our mission into life when my back is turned. .
If you believe a body behind a chair is sufficient enough, I feel sorry for you. What a beautiful thing it is when a team can come together - to encourage, support, & lift one another. Our guests feel it, we thrive because of it - & I can’t live without it. .
👗 Live footage from the #custobarcelona runway at #NYFW 👗
Thank you to our very own Ray Welch, Level 3 Stylist for these scenes from the recent @custobarcelona #aftersun SS19 Show. We love the “patchwork details that play with conventional visions.”
Invited for the second year running Ray was part of lead hairstylist’s @beppedeliaofficial team 👏. What a show!
FALL BLONDE .
Well, you guys seemed to like yesterday’s photo 😳
So here’s the full video!
Fall Blonde is amazing. It’s all about quality of the blonde, not quantity of it. Where you place is far more important than how much.
Sandra’s hair was feeling it. Naturally curly hair lacks hydration as it is, add a few rounds of lightening plus Summer - it needed some love. .
We opted to shadow her natural level 8 base a bit & balayage.
Why balayage ?!
Her canvas is already blonde. We’re simply shifting tonal families.
Rather than feathering down a lowlight, I opted for my fave combo - @trussprofessional Blond Mask + Nutritive Mask applied like a lowlight to allow those panels to be toned and hydrated in one sitting!
Formulas + Breakdown:
Root shadow: @redken Shades EQ 3/4 8n 1/4 7na
Paint: @trussprofessional Blanc Blond + @olaplex 15vol
Alternating panels: @trussprofessional Blond + Nutritive Mask .
Apply Olaplex Pt 2 for 5 min & directly overlay ⬇️
Zone 1 into 2 Gloss: 7na & 8na
Mids & ends Gloss: 9na 9p 9rb + Clear .
Some of you can probably relate to what happened to us! Hopefully the percent is small...
I filtered this screenshot photo on this review to keep the privacy of this person’s profile.
A little story about ourselves first will help this story...I’ve been a hairdresser for over 30 yrs and our salon had been in business for 22 yrs, we have a small establishment with a small crew, but we like it that way as it allows us to get to know all our clients and we love them all 💕
this is way it gets interesting...I noticed today someone posted a negative review on our salon Yelp page 2 days ago. I don’t usually check our salon Yelp acct often since most of our clients has been coming to us for YEARS, they don’t usually write a review for a salon they’re going for so long, and my guess most of them probably don’t even have a Yelp acct nor have the time to write a review 🙂 we always appreciate any feedback good or bad, social media or in person, that helps us grow and wanted to do better! However the strange part of this whole thing is this so call client doesn’t exist, did I mention WE KNOW ALL OUR CLIENTS. We did an extensive investigation, spoke to my staff and searched our records and went as far back as last couple yrs and no match! 🤔🤔 keep in mind this review was posted 2 days ago... I responded as a professional and write back a very diplomatic response, telling her we’re very confused as we couldn’t find her visit with us, and asked her to please contact us to give us for more details since we like to know who she is and when did she visit us?! I posted my reply to her review at 12:30pm today, then work the rest of the day. I checked Yelp tonight and guess what...she took down her review!
Well, get to really know your ppl (clients) and take good care of them, stay engaged, communication is the key. As for those “not sure what to call them” that has too much time to do these stuff, go volunteer in an animal shelter, senior center, hospital, etc...you will find good in ppl, maybe you’ll find some peace and happiness!
Did you have similar experiences and how you handle your situations, would love to hear it, plz leave your comments 🙏🏻😘
All the copper 🍂 feels..Love this beautiful woman and the relationship we have created over the last 13 years doing her hair. This job is way more then doing hair..We build confidence, lift you up, share our trials, go through babies weddings and divorces together..Always grateful for these relationships my job has provided me