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Every once in a while we get a chance to enjoy eachother!! What great about this picture is that I was able to get us reservations at the City Winery domes on the Riverwalk after they stopped taking reservations using play-by-play steps from this book. 
Courtney was only half way through the book but knew exactly what I was doing when she heard me. At the end of the conversation she was astounded by the simplicity of conversation and the way they gave us exactly what we wanted.

GREAT READ for anyone in sales or just wanting to fine tune their negotiation skills!!! #realestate #realestatebroker #homebuyers #negotiate #sales #neversplitthedifference #chrisvoss #motivation #hustle #powercouple
Every once in a while we get a chance to enjoy eachother!! What great about this picture is that I was able to get us reservations at the City Winery domes on the Riverwalk after they stopped taking reservations using play-by-play steps from this book. Courtney was only half way through the book but knew exactly what I was doing when she heard me. At the end of the conversation she was astounded by the simplicity of conversation and the way they gave us exactly what we wanted. GREAT READ for anyone in sales or just wanting to fine tune their negotiation skills!!! #realestate  #realestatebroker  #homebuyers  #negotiate  #sales  #neversplitthedifference  #chrisvoss  #motivation  #hustle  #powercouple 
“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation”
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Learning the art of negotiating and influencing behavior 💡
Learning how to confront and get your way, without confronting 💡 
One of the best books I’ve read on communication. 
#negotiation #communication
“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation” . Learning the art of negotiating and influencing behavior 💡 Learning how to confront and get your way, without confronting 💡 One of the best books I’ve read on communication. #negotiation  #communication 
Off the delivery truck and in my hands, cant wait to dig in.
#chrisvoss #blackswangroup #neversplitthedifference #negotiate #sales
I learned a lot, a whole lot.
One nugget that I will share is the idea that the person you are negotiating with is not your adversary - a huge perspective shifter for me. There are numerous other nugget shifting perspectives shared by Voss. #whatareyoureading #chrisvoss #neversplitthedifference
I learned a lot, a whole lot. One nugget that I will share is the idea that the person you are negotiating with is not your adversary - a huge perspective shifter for me. There are numerous other nugget shifting perspectives shared by Voss. #whatareyoureading  #chrisvoss  #neversplitthedifference 
Something special is in the works between The Black Swan Group & Action Coach! @bradleysugars @actioncoachglobal @bcvoss #chrisvoss #theblackswangroup #neversplitthedifference #negotiationskills
The rate is ⭐️⭐️⭐️⭐️⭐️
The book title is “Never Split the Difference: Negotiating As If Your Life Depended On It” by the author @thefbinegotiator, I have listened to the audiobook through an app called “audible” @audible, the audible narrator was a pleasure to listen to. It is an impressive book filled with practical knowledge and it is very absorbing. It is fascinating and one of the best books I have listened too. The book is valuable to many types of negotiation, even situations that we may not consider to be a negotiation like things that happen everyday. It help you gain other people’s trust and understand other people motivation so you can meet their needs. In this book the author shows that the same techniques used for life and death negotiations could be applied to everyday conflict. 
Quotes from the book: -“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”
-“Conflict brings out truth, creativity, and resolution.”
#book #NeverSplittheDifference #read #ia8ra #learn #englishbook #goodbooks #nonfiction #books #negotiation #thinking
#reader #english #انجليزي #كتب #كتاب #كتبي #دبي #ابوظبي #الامارات #uae #dubai #abudhabi #life #chrisvoss #idea 
#success #bookstagram #bookreviews
The rate is ⭐️⭐️⭐️⭐️⭐️ The book title is “Never Split the Difference: Negotiating As If Your Life Depended On It” by the author @thefbinegotiator, I have listened to the audiobook through an app called “audible” @audible, the audible narrator was a pleasure to listen to. It is an impressive book filled with practical knowledge and it is very absorbing. It is fascinating and one of the best books I have listened too. The book is valuable to many types of negotiation, even situations that we may not consider to be a negotiation like things that happen everyday. It help you gain other people’s trust and understand other people motivation so you can meet their needs. In this book the author shows that the same techniques used for life and death negotiations could be applied to everyday conflict. Quotes from the book: -“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.” -“Conflict brings out truth, creativity, and resolution.” #book  #NeverSplittheDifference  #read  #ia8ra  #learn  #englishbook  #goodbooks  #nonfiction  #books  #negotiation  #thinking  #reader  #english  #انجليزي  #كتب  #كتاب  #كتبي  #دبي  #ابوظبي  #الامارات  #uae  #dubai  #abudhabi  #life  #chrisvoss  #idea  #success  #bookstagram  #bookreviews 
Elon Musk was able to figure how to get a rocket to launch and land when NASA couldn’t, just by reading a few rocketry books! 
#elonmusk #spacex  #motivationalquotes #inspirationalquotes #business #successquotes #success #reading #entrepreneurlife #entrepreneur #foxbusinessnews #jjramberg #msnbc #cnbc #incmagazine #forbes #nasa #davidwalter #themilliondollarrebuttal #business #sales #coldcalling #chrisvoss
Apprenez à négocier comme un pro grâce à cet excellent livre de Chris Voss, ancien négociateur de prise d'otage pour le FBI. Le livre vient d'être traduit en français : Ne coupez jamais la poire en deux (titre original : Never split the difference).
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Retrouvez le résumé du livre sur ma page Youtube 📚
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Photo par @editionsbelfond
Apprenez à négocier comme un pro grâce à cet excellent livre de Chris Voss, ancien négociateur de prise d'otage pour le FBI. Le livre vient d'être traduit en français : Ne coupez jamais la poire en deux (titre original : Never split the difference). - Retrouvez le résumé du livre sur ma page Youtube 📚 - Photo par @editionsbelfond
Great negotiation skills change the game. Thank you for bringing me to the inaugural Crisp Video conference! @mogill @crispvideo #chrisvoss #negotiationskills #gamechangers #theblackswangroup #crispvideo #neversplitthedifference
HORA DE NEGOCIAR 🧠
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Siempre aprovechando estos momentos más tranquilos para leer más, hoy les comparto tremendo libro sobre negociación que estoy pegando mientras me tomo un 🥥 y miro el 🌊 .
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Negociar es una de las cosas que más me gusta y al mismo tiempo también es algo que no nos enseñan en ningún lado, tenemos que aprender a las cachetas. Y a veces ni siquiera lo logramos.
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La #negociacion atraviesa todos los aspectos de nuestra vida, aunque sea algo que consideremos que solo se aplica al ámbito laboral la realidad es que está en nuestras relaciones personales, familiares y ❤️
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Quieras o no, saber negociar es una de las habilidades que te diferencian de la manada.
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Para quienes quieran empezar a ejercitar este lado tan valioso, les dejo “Never Split The Difference” o “Rompe la barrera del no” libro de #ChrisVoss ex negociador de rehenes y actual profesor universitario, donde comparte los tips y tricks para toda negociación.
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¿Por casa cómo andamos con tema negociar? En mi caso es un desafío que sigo ejercitando y aprendiendo todos los días, divirtiéndome mientras lo hago 😏
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#libro #emprender #startuplife #neversplitthedifference #librosrecomendados #book #bookstagram #contenido #marketing #negocios #emprendimientos
HORA DE NEGOCIAR 🧠 . Siempre aprovechando estos momentos más tranquilos para leer más, hoy les comparto tremendo libro sobre negociación que estoy pegando mientras me tomo un 🥥 y miro el 🌊 . . Negociar es una de las cosas que más me gusta y al mismo tiempo también es algo que no nos enseñan en ningún lado, tenemos que aprender a las cachetas. Y a veces ni siquiera lo logramos. . La #negociacion  atraviesa todos los aspectos de nuestra vida, aunque sea algo que consideremos que solo se aplica al ámbito laboral la realidad es que está en nuestras relaciones personales, familiares y ❤️ . Quieras o no, saber negociar es una de las habilidades que te diferencian de la manada. . Para quienes quieran empezar a ejercitar este lado tan valioso, les dejo “Never Split The Difference” o “Rompe la barrera del no” libro de #ChrisVoss  ex negociador de rehenes y actual profesor universitario, donde comparte los tips y tricks para toda negociación. . ¿Por casa cómo andamos con tema negociar? En mi caso es un desafío que sigo ejercitando y aprendiendo todos los días, divirtiéndome mientras lo hago 😏 . . . . . #libro  #emprender  #startuplife  #neversplitthedifference  #librosrecomendados  #book  #bookstagram  #contenido  #marketing  #negocios  #emprendimientos 
#neversplitthedifference #chrisvoss #tahlraz #ต่อยังไงไม่ให้เป็นรอง
MÜZAKERE KİTAPLARI
İstediğine Sahip Ol!
#MargaretANeale
#ThomasZLYST
@nobelyayin 
Müzakerenin Kitabı
@kayhany 
@humanistajans 
Müzakere Oyunları
@drhakankarabacak 
@optimistkitap 
Pazarlıkta Sen Kazan
#PatrickCollins
@pegasusyayinlari 
Müzakere 101
#PeterSander
@sayyayincilik 
Sen Bitti Dediğinde
#ChrisVoss
@solaunitas 
Etkili Müzakerenin 101 Yolu
#DavidOliver
@alfakitap 
Teşekkürler.
#müzakere #işkitapları #kitap #kitaptavsiyesi #müzakereteknikleri
In Atlanta tomorrow with the Crisp Video people at their Game Changers Summit for attorneys! @crispvideo @mogill #chrisvoss #negotiationskills #theblackswangroup #gamechangers #crispvideo
Fun week meeting authors at booklink in miami!!! Check out #neversplitthedifference by #chrisvoss 
And just in time for the holidays,

#christmascamp by #karenschaler

Such nice and down to earth authors!!! #authorsofinstagram #authorsmeetauthors #authorsmeetreaders
Thank you, Chris Voss for stopping by and signing copies of your bestselling book, NEVER SPLIT THE DIFFERENCE: NEGOTIATING AS IF YOUR LIFE DEPENDED ON IT. ✍🏻 A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. 📖 Get your autographed copy before they are gone!
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#neversplitthedifference #chrisvoss #harpercollins #book #autograph #bookstagram #business #negotiation #instaread #bookstore #booklinkstores #newslinkgroup #miami #thefbinegotiator
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@thefbinegotiator @harpercollinsus @newslinkgroup @shopsatmia @iflymia
Thank you, Chris Voss for stopping by and signing copies of your bestselling book, NEVER SPLIT THE DIFFERENCE: NEGOTIATING AS IF YOUR LIFE DEPENDED ON IT. ✍🏻 A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. 📖 Get your autographed copy before they are gone! 📖 ✍🏻 📖 #neversplitthedifference  #chrisvoss  #harpercollins  #book  #autograph  #bookstagram  #business  #negotiation  #instaread  #bookstore  #booklinkstores  #newslinkgroup  #miami  #thefbinegotiator  🛫 📚 🛬 @thefbinegotiator @harpercollinsus @newslinkgroup @shopsatmia @iflymia
Rosemery @thebooklinkcafe in the Miami Airport it too sweet! #neversplitthedifference #chrisvoss #negotiationskills #theblackswangroup #thebooklinkcafe @rosy_s90
They love “Never Spilt The Difference” @thebooklinkcafe in Miami Airport!  Thank you Rosemery & Leandro! #neversplitthedifference #chrisvoss #negotiationskills #theblackswangroup #thebooklinkcafe @rosy_s90
#wow When heroes collide! Two of the most incredible speakers/authors brought together for @bisnow ascent! Thank you bisnow for bringing them in to drop some knowledge and tips for professional development. This retreat was 😯

#Repost @thefbinegotiator ・・・
Finally got the meet the awesome @kotler.steven ! I am such a huge fan! “The Rise of Superman@ & “Stealing Fire” are required reading for top performers! Thank you @bisnow #ascent2018 for bringing us both in! #neversplitthedifference #chrisvoss #negotiationskills #theblackswangroup #theriseofsuperman #stealingfire
#wow  When heroes collide! Two of the most incredible speakers/authors brought together for @bisnow ascent! Thank you bisnow for bringing them in to drop some knowledge and tips for professional development. This retreat was 😯 #Repost  @thefbinegotiator ・・・ Finally got the meet the awesome @kotler.steven ! I am such a huge fan! “The Rise of Superman@ & “Stealing Fire” are required reading for top performers! Thank you @bisnow #ascent2018  for bringing us both in! #neversplitthedifference  #chrisvoss  #negotiationskills  #theblackswangroup  #theriseofsuperman  #stealingfire 
Finally got the meet the awesome @kotler.steven ! I am such a huge fan! “The Rise of Superman” & “Stealing Fire” are required reading for top performers! Thank you @bisnow #ascent2018 for bringing us both in! #neversplitthedifference #chrisvoss #negotiationskills #theblackswangroup #theriseofsuperman #stealingfire
It’s not enough to just want to get out of debt or save an emergency fund—you have to actually make a plan for HOW! 🙌🏻 •
Y’all, I’ll be honest, though. It’s killing me to see all this money in my bank account right now (it’s payday) and not send most of it to debt 😩 I’m not really spending it irresponsibly but I hope I get this new job soon so I can make even more and make up for the momentum I’ve lost by pausing the snowball to save just in case 🙃❄️
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Loved this quote from Chris Voss in Never Split the Difference, a negotiation book recommendation by @conrad_inspire that has given me some good tools to use in the interviewing process 🤓
It’s not enough to just want to get out of debt or save an emergency fund—you have to actually make a plan for HOW! 🙌🏻 • Y’all, I’ll be honest, though. It’s killing me to see all this money in my bank account right now (it’s payday) and not send most of it to debt 😩 I’m not really spending it irresponsibly but I hope I get this new job soon so I can make even more and make up for the momentum I’ve lost by pausing the snowball to save just in case 🙃❄️ • Loved this quote from Chris Voss in Never Split the Difference, a negotiation book recommendation by @conrad_inspire that has given me some good tools to use in the interviewing process 🤓
Ça y est je peux aller bosser chez esprits criminels! J’ai acquis toutes les techniques indispensables de négociation de libération d’otages! 
Bon, un peu de sérieux : en fait, j’ai pas prévu de bosser chez eux, de toute façon je parle pas anglais. Mais j’ai quand même appris deux trois trucs sympathiques, que j’essaierai peut-être d’utiliser le jour où on aura de l’argent à dépenser. Pour l’instant, on peut pas négocier avec la pompe à essence 😬

Et donc à part mes digressions, il vaut le coup ce livre? Bien sûr, il donne plein de trucs pour négocier mais aussi plein de trucs sur les échanges humains en général et c’est vraiment pas mal. Je vous donne plus de détails sur le blog, si vous n’êtes pas encore convaincu!

#necoupezjamaislapoireendeux #chrisvoss #netgalleyfrance #developpementpersonnel #livredujour #instabook #instalivre #book #bookaddict #bookstagram #bookoftheday #livre #booklover #littérature #lectureencours #lecturedumoment #lecture #livraddict #avislecture #bloglitteraire
Ça y est je peux aller bosser chez esprits criminels! J’ai acquis toutes les techniques indispensables de négociation de libération d’otages! Bon, un peu de sérieux : en fait, j’ai pas prévu de bosser chez eux, de toute façon je parle pas anglais. Mais j’ai quand même appris deux trois trucs sympathiques, que j’essaierai peut-être d’utiliser le jour où on aura de l’argent à dépenser. Pour l’instant, on peut pas négocier avec la pompe à essence 😬 Et donc à part mes digressions, il vaut le coup ce livre? Bien sûr, il donne plein de trucs pour négocier mais aussi plein de trucs sur les échanges humains en général et c’est vraiment pas mal. Je vous donne plus de détails sur le blog, si vous n’êtes pas encore convaincu! #necoupezjamaislapoireendeux  #chrisvoss  #netgalleyfrance  #developpementpersonnel  #livredujour  #instabook  #instalivre  #book  #bookaddict  #bookstagram  #bookoftheday  #livre  #booklover  #littérature  #lectureencours  #lecturedumoment  #lecture  #livraddict  #avislecture  #bloglitteraire 
📚Libro de la semana: Rompe la Barrera del NO - Chris Voss
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Ejemplos de Preguntas Calibradas:
🔹¿En qué sentido esto es importante para ti?
🔸¿Cómo te gustaría que procediera?
🔹¿Que es lo que nos ha conducido hasta esta situación?
🔸¿Cómo se supone que voy a hacer eso?
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Lo que debe estar implícito en la pregunta es que tú quieres lo mismo que la otra parte pero necesitas de su inteligencia para resolver el problema 💡
📚Libro de la semana: Rompe la Barrera del NO - Chris Voss - Ejemplos de Preguntas Calibradas: 🔹¿En qué sentido esto es importante para ti? 🔸¿Cómo te gustaría que procediera? 🔹¿Que es lo que nos ha conducido hasta esta situación? 🔸¿Cómo se supone que voy a hacer eso? - Lo que debe estar implícito en la pregunta es que tú quieres lo mismo que la otra parte pero necesitas de su inteligencia para resolver el problema 💡
C’est la rentrée!! Ça veut dire que deux des enfants sont à l’école, que la troisième est à la sieste, et que je vais donc ENFIN pouvoir continuer à apprendre à négocier avec « ne coupez jamais la poire en deux » de Chris Voss. J’en suis au premier tiers, c’est pas si mal pour l’instant, mais je vous dirais tout en temps voulu!

Et sinon, y’a des mamans au foyer lectrices comme moi, heureuses de la rentrée dans le coin?

#necoupezjamaislapoireendeux #chrisvoss #netgalleyfrance #livredujour #instabook #instalivre #book #bookaddict #bookstagram #bookoftheday #livre #booklover #littérature #lectureencours #lecturedumoment #lecture #livraddict #avislecture #mereaufoyer #mamanaufoyer
C’est la rentrée!! Ça veut dire que deux des enfants sont à l’école, que la troisième est à la sieste, et que je vais donc ENFIN pouvoir continuer à apprendre à négocier avec « ne coupez jamais la poire en deux » de Chris Voss. J’en suis au premier tiers, c’est pas si mal pour l’instant, mais je vous dirais tout en temps voulu! Et sinon, y’a des mamans au foyer lectrices comme moi, heureuses de la rentrée dans le coin? #necoupezjamaislapoireendeux  #chrisvoss  #netgalleyfrance  #livredujour  #instabook  #instalivre  #book  #bookaddict  #bookstagram  #bookoftheday  #livre  #booklover  #littérature  #lectureencours  #lecturedumoment  #lecture  #livraddict  #avislecture  #mereaufoyer  #mamanaufoyer 
This was an amazing room to be in with a packed house of wonderful people!  Thank you @summit #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference #summitla18
When your boss gives you a book 😅 .
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#neversplitthedifference #negotiation #chrisvoss #business #book #bookstagram
IF YOU ONLY LISTEN TO ONE PODCAST EPISODE THIS YEAR, let it be this one!!! I promise you will thank me afterward.

Where are you being held hostage in your life? Former top FBI hostage negotiator Chris Voss takes us behind the scenes of hostage negotiations to understand the minds of everyday people. 
In this million-dollar episode you’ll learn: -The history of hostage negotiations in the United States
-2 questions to ask yourself before getting a mentor
-Exactly how to end a business relationship that isn’t working, without any hard feelings
-Why women are penalized for negotiating
-How to get the upper-hand through emotional intelligence
-The practical application of navigating custody disputes and divorces

On iTunes in 24 hours. For now listen at jqh3540849258.podbean.com/e/when-negotiating-is-life-or-death-fbi-hostage-negotiator-chris-voss/

This is an episode you DO NOT want miss. You won't have to hunt for gold nuggets, it's chock-a-block full of them!!! On iTunes. Listen to his episode on #iTunes #podcast #celeb #celebrity  #podernfamily #host #tv #hostage #negotiator #negotiation #ligation #legal #friend #follow #business #owner #law #enforcement #FBI #chrisvoss #neversplitthedifference #author #speaker #vettingthehype
IF YOU ONLY LISTEN TO ONE PODCAST EPISODE THIS YEAR, let it be this one!!! I promise you will thank me afterward. Where are you being held hostage in your life? Former top FBI hostage negotiator Chris Voss takes us behind the scenes of hostage negotiations to understand the minds of everyday people. In this million-dollar episode you’ll learn: -The history of hostage negotiations in the United States -2 questions to ask yourself before getting a mentor -Exactly how to end a business relationship that isn’t working, without any hard feelings -Why women are penalized for negotiating -How to get the upper-hand through emotional intelligence -The practical application of navigating custody disputes and divorces On iTunes in 24 hours. For now listen at jqh3540849258.podbean.com/e/when-negotiating-is-life-or-death-fbi-hostage-negotiator-chris-voss/ This is an episode you DO NOT want miss. You won't have to hunt for gold nuggets, it's chock-a-block full of them!!! On iTunes. Listen to his episode on #iTunes  #podcast  #celeb  #celebrity  #podernfamily  #host  #tv  #hostage  #negotiator  #negotiation  #ligation  #legal  #friend  #follow  #business  #owner  #law  #enforcement  #FBI  #chrisvoss  #neversplitthedifference  #author  #speaker  #vettingthehype 
Hmmmm.  Guess who’s handling #10?  Looking forward to it @crispvideo !!! #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference #crispvideo #gamechangers #crispsummit
Guess who said: “Never Split The Difference is PEDs for negotiation. It’s that good.” ?  Hint on who knows.... @dr.jeffspencer #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference #unfairadvantage
Du bist da zuhause, wo du dich am wohlsten fühlst 💪💪💪
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Habt einen schönen Feiertag 🔥
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Projekt „Eine Shisha in jedem Land“ läuft 🤓
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#shishalove #hookahlove #homeiswhereyourheartis #holiday #timeout #relax #smokeandchill #doppelapfel #thoughts #mindset #shishalifestyle #traveladdicted #travel #reisen #dieweltentdecken #readandsmoke #neversplitthediference #chrisvoss #readandsmokechallange #cubalibre #sunsetlover #türkei #Side #qualitytime #enjoytime #goodtime #calmdownandsmokeon #Smoketown #keinemachtdendrogen #reiselust
Du bist da zuhause, wo du dich am wohlsten fühlst 💪💪💪 . Habt einen schönen Feiertag 🔥 . Projekt „Eine Shisha in jedem Land“ läuft 🤓 _____________________________________________ #shishalove  #hookahlove  #homeiswhereyourheartis  #holiday  #timeout  #relax  #smokeandchill  #doppelapfel  #thoughts  #mindset  #shishalifestyle  #traveladdicted  #travel  #reisen  #dieweltentdecken  #readandsmoke  #neversplitthediference  #chrisvoss  #readandsmokechallange  #cubalibre  #sunsetlover  #türkei  #Side  #qualitytime  #enjoytime  #goodtime  #calmdownandsmokeon  #Smoketown  #keinemachtdendrogen  #reiselust 
Thankful to be a part of Re/Max for the last 18 years. They are constantly staying ahead of the market. Great luxury forum in Atlanta🔑 @jordancohen1 .
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#remaxcollection #jordancohen #international #globalrealestate #annemiller #wealthx #chrisvoss #tonyg #remax #thewaterfrontleaders #luxury #remaxalliancegroup
❤️ 🗝 Takeaway: #negotiation isn’t about money, it’s about #empathy 💬 1-5👇 !
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#booksummary #bigideas !
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1⃣ Goals - Write down a specific #goal that represents the best case scenario. Bring it with you.
2⃣ Summarize - If you accuractly summarize and understand the speaker, they will respond with “That’s right” and not “You’re right.”
3⃣ Label - Be wise, Be first. Labeling a #positiveemotion encourages it. Labeling a negative #emotion diffuses it.
4⃣ Calibrated Questions - What's making them want what they want? Ask ~3-4 Qs. 
5⃣ Non-cash offers - What could you (or them) #give that would allow them (or you) to almost do it for #free ?
📖 @thefbinegotiator #ChrisVoss
📖 #NeverSplitTheDifference #nonfiction
📚 Completed: March 17
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💬👇 Which one do you like best, 1-5?
💬 Do you like this format for #bookreviews ?
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#bookstagram #bookclub #readmorebooks
#readersofig #readbooks #bookrecommendation #greatread #PersonalDevelopment #negotiationskills #growth #selfhelp #read #reading #successbooks
❤️ 🗝 Takeaway: #negotiation  isn’t about money, it’s about #empathy  💬 1-5👇 ! 📚 #booksummary  #bigideas  ! 📖 1⃣ Goals - Write down a specific #goal  that represents the best case scenario. Bring it with you. 2⃣ Summarize - If you accuractly summarize and understand the speaker, they will respond with “That’s right” and not “You’re right.” 3⃣ Label - Be wise, Be first. Labeling a #positiveemotion  encourages it. Labeling a negative #emotion  diffuses it. 4⃣ Calibrated Questions - What's making them want what they want? Ask ~3-4 Qs. 5⃣ Non-cash offers - What could you (or them) #give  that would allow them (or you) to almost do it for #free  ? 📖 @thefbinegotiator #ChrisVoss  📖 #NeverSplitTheDifference  #nonfiction  📚 Completed: March 17 ! . 💬👇 Which one do you like best, 1-5? 💬 Do you like this format for #bookreviews  ? . . . . . #bookstagram  #bookclub  #readmorebooks  #readersofig  #readbooks  #bookrecommendation  #greatread  #PersonalDevelopment  #negotiationskills  #growth  #selfhelp  #read  #reading  #successbooks 
“Where’s my tribe?” Thought from the presentation just before me this mornings at the ReMax Luxury Forum. #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference #remax #remaxagent
I really enjoyed being the closing keynote at M&A East in Philadelphia yesterday! Thank you ACG! #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference #maeast
หงส์ดำ คืออะไร?
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สำหรับเซลส์ทั้งหลายแล้ว ไม่มากก็น้อยต้องเคยเจอเหตุการณ์ประมาณว่า:
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เราตกลงกับคนซื้อทุกอย่างแล้ว คนซื้อเอารถรุ่นนี้ สีนี้ หรือบ้านหลังนั้น สินค้าชิ้นนี้ ถึงขั้นวางมัดจำหรือนัดวันรับสินค้ากันเรียบร้อย แต่พอใกล้จะถึงวันนัดรับสินค้า ลูกค้าก็ยกเลิกการซื้อขายทั้งหมดเสียเฉยๆ!?
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วอสส์บอกว่าที่เกิดเหตุการณ์แบบนั้นขึ้นก็เพราะคุณไม่ตระหนักถึงการมีอยู่ของ “หงส์ดำ”
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แนวคิดหงส์ดำเป็นที่รู้จักจากหนังสือขายดีของ นาสซิม ทาเลบ Fooled by Randomness (2001) และ The Black Swan (2007) แต่ต้นกำเนิดของความหมายของคำนี้ต้องย้อนกลับไปถึงศตวรรษที่ 17
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ในตอนนั้นเวลาคนคิดถึงหงส์ ก็จะคิดถึงแต่หงส์ขาว เพราะหงส์ทุกตัวที่คนเคยเห็นล้วนแต่มีขนสีขาว
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ดังนั้นในลอนดอนศตวรรษที่ 17 จึงใช้คำว่า “หงส์ดำ” เพื่อสื่อถึง “สิ่งที่เป็นไปไม่ได้”
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แต่แล้วนักสำรวจชาวฮอลแลนด์ วิลเลม เดอ ฟลามิงห์ ก็เดินทางไปถึงออสเตรเลีย แล้วพบเข้ากับหงส์ดำ ทันใดนั้นเอง ‘สิ่งที่เป็นไปไม่ได้’ ก็เป็นความจริงขึ้นมา การค้นพบหงส์ดำได้ทำลายมุมมองเดิมเกี่ยวกับโลกใบนี้จนหมดสิ้น
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ลองคิดถึงเหตุการณ์ที่เพิร์ล ฮาร์เบอร์, การเกิดขึ้นของอินเทอร์เน็ต, เหตุการณ์ 9/11, และวิกฤติธนาคารเมื่อไม่นานมานี้ดู ไม่มีใครทำนายเหตุการณ์เหล่านั้นไว้ล่วงหน้า แต่เมื่อเรามองย้อนกลับไปก็จะพบว่าจริงๆ แล้วมีตัวบ่งชี้รายทางอยู่เต็มไปหมด เพียงแต่ไม่มีใครสนใจจะมองหามันเท่านั้นเอง
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“หงส์ดำ” คืออะไร?
 และ “หงส์ดำ” ในการเจรจาต่อรองคืออะไร?
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สิ่งที่รู้ว่ามีอยู่และรู้ว่าจะเกิดขึ้น (Known Knowns), สิ่งที่รู้ว่ามีอยู่แต่ไม่คิดว่าจะเกิดขึ้น (Known Unknowns), สิ่งที่ไม่รู้ซึ่งไม่มีทางรู้ได้เลย (Unknown Unknowns) ข้อมูล 3 ชนิดซึ่งสามารถเปลี่ยนเกมการเจรจาของเราจากหน้ามือเป็นหลังมือได้เหล่านี้คืออะไร?
สิ่งเหล่านี้ส่งผลต่อการเจรจาต่อรองอย่างไรและใหญ่หลวงขนาดไหน? แล้วเราจะหาหงส์ดำตัวนี้ได้อย่างไร?
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ติดตามได้ใน "ต่อยังไงไม่ให้เป็นรอง" มีวางจำหน่ายในราคาพิเศษที่งานมหกรรมหนังสือแห่งชาติ บูธ J11 โซน Plenary Hall ครับ
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#ต่อยังไงไม่ให้เป็นรอง
#NeverSplittheDifference
#ChrisVoss #TahlRaz
#MovePublishing
หงส์ดำ คืออะไร? . สำหรับเซลส์ทั้งหลายแล้ว ไม่มากก็น้อยต้องเคยเจอเหตุการณ์ประมาณว่า: . เราตกลงกับคนซื้อทุกอย่างแล้ว คนซื้อเอารถรุ่นนี้ สีนี้ หรือบ้านหลังนั้น สินค้าชิ้นนี้ ถึงขั้นวางมัดจำหรือนัดวันรับสินค้ากันเรียบร้อย แต่พอใกล้จะถึงวันนัดรับสินค้า ลูกค้าก็ยกเลิกการซื้อขายทั้งหมดเสียเฉยๆ!? . วอสส์บอกว่าที่เกิดเหตุการณ์แบบนั้นขึ้นก็เพราะคุณไม่ตระหนักถึงการมีอยู่ของ “หงส์ดำ” . . . . แนวคิดหงส์ดำเป็นที่รู้จักจากหนังสือขายดีของ นาสซิม ทาเลบ Fooled by Randomness (2001) และ The Black Swan (2007) แต่ต้นกำเนิดของความหมายของคำนี้ต้องย้อนกลับไปถึงศตวรรษที่ 17 . ในตอนนั้นเวลาคนคิดถึงหงส์ ก็จะคิดถึงแต่หงส์ขาว เพราะหงส์ทุกตัวที่คนเคยเห็นล้วนแต่มีขนสีขาว . ดังนั้นในลอนดอนศตวรรษที่ 17 จึงใช้คำว่า “หงส์ดำ” เพื่อสื่อถึง “สิ่งที่เป็นไปไม่ได้” . แต่แล้วนักสำรวจชาวฮอลแลนด์ วิลเลม เดอ ฟลามิงห์ ก็เดินทางไปถึงออสเตรเลีย แล้วพบเข้ากับหงส์ดำ ทันใดนั้นเอง ‘สิ่งที่เป็นไปไม่ได้’ ก็เป็นความจริงขึ้นมา การค้นพบหงส์ดำได้ทำลายมุมมองเดิมเกี่ยวกับโลกใบนี้จนหมดสิ้น . ลองคิดถึงเหตุการณ์ที่เพิร์ล ฮาร์เบอร์, การเกิดขึ้นของอินเทอร์เน็ต, เหตุการณ์ 9/11, และวิกฤติธนาคารเมื่อไม่นานมานี้ดู ไม่มีใครทำนายเหตุการณ์เหล่านั้นไว้ล่วงหน้า แต่เมื่อเรามองย้อนกลับไปก็จะพบว่าจริงๆ แล้วมีตัวบ่งชี้รายทางอยู่เต็มไปหมด เพียงแต่ไม่มีใครสนใจจะมองหามันเท่านั้นเอง . . . . “หงส์ดำ” คืออะไร? และ “หงส์ดำ” ในการเจรจาต่อรองคืออะไร? . สิ่งที่รู้ว่ามีอยู่และรู้ว่าจะเกิดขึ้น (Known Knowns), สิ่งที่รู้ว่ามีอยู่แต่ไม่คิดว่าจะเกิดขึ้น (Known Unknowns), สิ่งที่ไม่รู้ซึ่งไม่มีทางรู้ได้เลย (Unknown Unknowns) ข้อมูล 3 ชนิดซึ่งสามารถเปลี่ยนเกมการเจรจาของเราจากหน้ามือเป็นหลังมือได้เหล่านี้คืออะไร? สิ่งเหล่านี้ส่งผลต่อการเจรจาต่อรองอย่างไรและใหญ่หลวงขนาดไหน? แล้วเราจะหาหงส์ดำตัวนี้ได้อย่างไร? . ติดตามได้ใน "ต่อยังไงไม่ให้เป็นรอง" มีวางจำหน่ายในราคาพิเศษที่งานมหกรรมหนังสือแห่งชาติ บูธ J11 โซน Plenary Hall ครับ . #ต ่อยังไงไม่ให้เป็นรอง #NeverSplittheDifference  #ChrisVoss  #TahlRaz  #MovePublishing 
Personally, one of the best books on how to "sell" out there. Written by a former FBI hostage negotiator, Chris Voss is a master at negotiating!
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📸@_danivette
Personally, one of the best books on how to "sell" out there. Written by a former FBI hostage negotiator, Chris Voss is a master at negotiating! • • 📸@_danivette
Listening to the book 📚 “Never Split the Difference” by Chris Voss while I sell insurance. This book could make you $100”s of thousands of dollars! •

Such a great book! Negotiate as if your life depends on it! #ChrisVoss #NeverSplitthedifference #Negotiating #Negotiation
Listening to the book 📚 “Never Split the Difference” by Chris Voss while I sell insurance. This book could make you $100”s of thousands of dollars! • Such a great book! Negotiate as if your life depends on it! #ChrisVoss  #NeverSplitthedifference  #Negotiating  #Negotiation 
Beverly Hills hotel today! I’m test-driving with Rotary what will be my TEDX talk in February!  Very cool to be at the scene of numerous “Rat-pack” adventures! #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference
“He/she who talks most loses.” Wisdom from @bcvoss Think about the truth of this. Thanks for catching this quote @xchriscollinsx from @alpha_leaders #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference
Time for a breakfast and reading before the brunch crowd takes over. #negotiating #chrisvoss #victorinox #automatic #divewatch #swisswatch #bookread #coffee #breakfast #beatthebrunctowd
negociar é uma habilidade que devemos aperfeiçoar sempre! Never Split the Difference, Chris Voss #businessdesign #neversplitthedifference #chrisvoss
Importancia de la educacion. #📘❤️ energizedpeople #libros #educacion #romperlabarreradelno #elcodigodeldinero #raimonsamso #chrisvoss
Speaking of old times....Guess which one? #chrisvoss #theblackswangroup #neversplitthedifference #methuselah
Mindset.  You’re a 31% smarter person in a positive frame of mind. #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference
They’ve got #NeverSplitTheDifference @amazonbooks in NYC! Thank you Tamika for helping me and @bcvoss find our book! You have to have an Amazon rating of 4.8 stars & above to be on their shelves! #chrisvoss #negotiationskills #theblackswangroup #amazonbookstore
NYC at sunrise.  Let’s get it today! with @bcvoss #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference
I enjoy balancing out fiction and non-fiction reads, one of the books I'm reading now is "Never Split the Difference: Negotiating As If Your Life Depended On It" by Chris Voss, who was the FBI’s lead international kidnapping negotiator. @missabrahams recommended I read the book when we were talking about some of the challenges I face at work. I hate negotiating, or rather I did until early on in the book Chris wrote what resonated with me "Negotiation is not an act of battle; it’s a process of discovery" basically taking away the part I hate about negotiation and flipping it to something that as a designer I can easily relate to "...it begins with listening, making it about the other people, validating their emotions, and creating enough trust and safety for a real conversation to begin". With that framing, I've been looking around more, noticing the different themes that appear in the book (in TV too!) and trying out some of the tools introduced, it's a super fascinating experience.
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 #neversplitthedifference #chrisvoss #currentlyreading #bookstagram #bookworm #bookish #bookstagram #booknerd #reading #books #alwaysreading #booksofinstagram #igreads #instabook #ilovereads #lovetoread #alwaysreads #readersofinstagram #booklover #bibliophile #ilovebooks #booklove
I enjoy balancing out fiction and non-fiction reads, one of the books I'm reading now is "Never Split the Difference: Negotiating As If Your Life Depended On It" by Chris Voss, who was the FBI’s lead international kidnapping negotiator. @missabrahams recommended I read the book when we were talking about some of the challenges I face at work. I hate negotiating, or rather I did until early on in the book Chris wrote what resonated with me "Negotiation is not an act of battle; it’s a process of discovery" basically taking away the part I hate about negotiation and flipping it to something that as a designer I can easily relate to "...it begins with listening, making it about the other people, validating their emotions, and creating enough trust and safety for a real conversation to begin". With that framing, I've been looking around more, noticing the different themes that appear in the book (in TV too!) and trying out some of the tools introduced, it's a super fascinating experience. ⬝ ⬝ ⬝ ⬝ #neversplitthedifference  #chrisvoss  #currentlyreading  #bookstagram  #bookworm  #bookish  #bookstagram  #booknerd  #reading  #books  #alwaysreading  #booksofinstagram  #igreads  #instabook  #ilovereads  #lovetoread  #alwaysreads  #readersofinstagram  #booklover  #bibliophile  #ilovebooks  #booklove 
35 years ago today I Entered On Duty (EOD) with the FBI. Crazy, right!? #chrisvoss #negotiationskills #theblackswangroup #methuselah
Watch this! (Follow the link.) “How To Win With A Customer Service Rep” https://moneyish.com/hoard/watch-this-an-fbi-hostage-negotiator-shows-you-how-to-win-with-a-customer-service-rep/  #negotiationskills #theblackswangroup #neversplitthedifference #chrisvoss #lifehacks
Never Split the Difference by Chris Voss. “In this world you get what you ask for; you just have to ask correctly.” 💡
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Negotiation comes down to what you say, how you say it & being 100% authentic when saying it. What you want in life is often determined by these 3 keys. Let’s dive in with 3 quotes that shows why 🧠
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1st 🔑 “If you’re trying to sell something, don’t start with “Do you have a few minutes to talk?” Instead ask, “Is now a bad time to talk?” Either you get “Yes, it is a bad time” followed by a good time or a request to go away, or you get “No, it’s not” and total focus.”
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2nd 🔑 “Everyone you meet is driven by two primal urges: the need to feel safe & secure, & the need to feel in control. You use a question that prompts a “No” answer, & your counterpart feels that by turning you down he has proved that he’s in the driver’s seat. Gun for a “Yes” straight off the bat, though, & your counterpart gets defensive, wary, & skittish”
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3rd 🔑 “Be a mirror…negotiation begins with listening, making it about the other people, validating their emotions, and creating enough trust and safety for a real conversation to begin. Repeat the last three words (or the critical one to three words) of what someone has just said. By repeating back what people say, you keep people talking, buy your side time to regroup, and encourage your counterparts to reveal their strategy. In a study by Richard Wiseman, the average tip of the waiters who mirrored was 70 percent more than of those who used positive reinforcement.”
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One major 🔑 I’ve learned is that if you want something from someone, It’s best to use empathy & try to understand their perspective. Then ask a question that makes them feel powerful: “Would you like to continue seeing Trump in office?“ “No, I will not have him as my president. Where can I sign?” We hate to be controlled but love to be in control. Once you have someone express their truths, their beliefs; they feel powerful & trust you more; which then, you can lead them to join your mission🕊
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What have you negotiated for recently?
𝐋𝐞𝐭 𝐦𝐞 𝐤𝐧𝐨𝐰 𝐛𝐞𝐥𝐨𝐰👇🏿
Never Split the Difference by Chris Voss. “In this world you get what you ask for; you just have to ask correctly.” 💡 - Negotiation comes down to what you say, how you say it & being 100% authentic when saying it. What you want in life is often determined by these 3 keys. Let’s dive in with 3 quotes that shows why 🧠 - 1st 🔑 “If you’re trying to sell something, don’t start with “Do you have a few minutes to talk?” Instead ask, “Is now a bad time to talk?” Either you get “Yes, it is a bad time” followed by a good time or a request to go away, or you get “No, it’s not” and total focus.” - 2nd 🔑 “Everyone you meet is driven by two primal urges: the need to feel safe & secure, & the need to feel in control. You use a question that prompts a “No” answer, & your counterpart feels that by turning you down he has proved that he’s in the driver’s seat. Gun for a “Yes” straight off the bat, though, & your counterpart gets defensive, wary, & skittish” - 3rd 🔑 “Be a mirror…negotiation begins with listening, making it about the other people, validating their emotions, and creating enough trust and safety for a real conversation to begin. Repeat the last three words (or the critical one to three words) of what someone has just said. By repeating back what people say, you keep people talking, buy your side time to regroup, and encourage your counterparts to reveal their strategy. In a study by Richard Wiseman, the average tip of the waiters who mirrored was 70 percent more than of those who used positive reinforcement.” - One major 🔑 I’ve learned is that if you want something from someone, It’s best to use empathy & try to understand their perspective. Then ask a question that makes them feel powerful: “Would you like to continue seeing Trump in office?“ “No, I will not have him as my president. Where can I sign?” We hate to be controlled but love to be in control. Once you have someone express their truths, their beliefs; they feel powerful & trust you more; which then, you can lead them to join your mission🕊 - What have you negotiated for recently? 𝐋𝐞𝐭 𝐦𝐞 𝐤𝐧𝐨𝐰 𝐛𝐞𝐥𝐨𝐰👇🏿
071: Master Negotiator | Chris Voss .
Today on the show I have Chris Voss, author and Founder of Black Swan, a company specializing in negotiation services and training.
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Listen to the entire episode on iTunes!
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Link in Bio!
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Chris is one incredible guy, with over two decades in a career as a FBI hostage + crisis negotiator. His book, Never Split The Difference, is full of negotiation strategies that can be used in all types of scenarios, from work to home.
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Give it a listen and if you love this episode as much as I did, it would mean the world to me if you shared it with your friends and gave it a 5-Star review on iTunes!
071: Master Negotiator | Chris Voss . Today on the show I have Chris Voss, author and Founder of Black Swan, a company specializing in negotiation services and training. . Listen to the entire episode on iTunes! . Link in Bio! . Chris is one incredible guy, with over two decades in a career as a FBI hostage + crisis negotiator. His book, Never Split The Difference, is full of negotiation strategies that can be used in all types of scenarios, from work to home. . Give it a listen and if you love this episode as much as I did, it would mean the world to me if you shared it with your friends and gave it a 5-Star review on iTunes!
This was cool! (Follow the link) #chrisvoss #negotiationskills #theblackswangroup #badtinderdate https://moneyish.com/ish/watch-this-an-fbi-hostage-negotiator-shows-you-how-to-exit-a-bad-tinder-date/
domingo é dia de... estudar! Negotiation Skills, Chris Voss #businessdesign #chrisvoss
What is the number one thing you need to influence anyone? 🤓
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Emotional Intelligence - the ability to identify, understand and manage emotions
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This is so true. If you want to convince someone to think differently, you must first understand how the person thinks and feels.
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#chrisvoss #emotionalintelligence
What is the number one thing you need to influence anyone? 🤓 . Emotional Intelligence - the ability to identify, understand and manage emotions . This is so true. If you want to convince someone to think differently, you must first understand how the person thinks and feels. . #chrisvoss  #emotionalintelligence 
Thank you @oriontalmay for a great podcast interview! #chrisvoss #negotiationskills #theblackswangroup #win #stellarlife
“People open up like a rose”. A comment from LinkedIn.  Think of the pleasure of that in your relationships! #chrisvoss #negotiationskills #theblackswangroup #greatrelationships
Check out the podcast! @themillennialmomentum #chrisvoss #negotiationskills #theblackswangroup #neversplitthedifference #win
A take away from Chris Voss’ book #NeverSplitTheDifference for me: The “7-38-55 Rule”. Based on Prof. Mehrabian theory that quantified communication in: words, tone of voice, and body language, which respectively account for 7%, 38%, and 55% of personal communication!
A take away from Chris Voss’ book #NeverSplitTheDifference  for me: The “7-38-55 Rule”. Based on Prof. Mehrabian theory that quantified communication in: words, tone of voice, and body language, which respectively account for 7%, 38%, and 55% of personal communication!
Never mind that this is from a fictional character - It’s good advice. #negotiationskills #theblackswangroup #neversplitthedifference #chrisvoss